At MAK COFFEE AND TEA, we take pride in serving freshly prepared beverages and quality products. Due to the perishable nature of our items, our return policy is outlined below:

1. No Return on Consumable Items

• All beverages and food items are non-returnable once delivered or served.

2. Eligible Return Conditions

Returns may be considered only if:

• You receive a wrong item, or
• The product is damaged, spilled, or compromised during delivery.

3. Reporting an Issue

• Any return request must be reported within 10 minutes of receiving the order.
• Customers must provide clear photo or video proof for verification.

4. Resolution Options

• Once approved, we will offer:
  
  • Replacement of the item, or
  • Refund, based on the situation

5. Non-Eligible Cases

• Change of mind after receiving the order
• Taste preferences or personal dislike
• Delayed complaints beyond the reporting time

6. Contact Us

For return-related support:

📧 Email: support@makcoffeetea.com