1. Do you offer shipping or delivery?

Yes, we offer home delivery for all our products within selected service areas.

2. What are your delivery timings?

Our delivery timings depend on store hours. Orders are usually delivered within 30–60 minutes, depending on location and order volume.

3. How much is the delivery charge?

Delivery charges may vary based on your location and order value. The exact fee will be shown at checkout.

4. Can I track my order?

Yes, once your order is confirmed, you may receive order updates via SMS, email, or app notifications.

5. What if my order is delayed?

While we aim for timely delivery, delays may happen due to traffic, weather, or high demand. We appreciate your patience and will keep you updated.

6. What happens if I am not available at delivery?

Our delivery partner will attempt to contact you. If unreachable, the order may be cancelled and no refund will be applicable.

7. Do you deliver outside your service area?

Currently, we deliver only within our serviceable locations. You can check availability during checkout.

8. Can I schedule my delivery?

Yes, scheduled delivery may be available depending on location and order type.

9. How do you ensure product safety during delivery?

We use secure, sealed packaging to maintain hygiene, quality, and freshness.

10. Who do I contact for delivery issues?

For any delivery-related queries or concerns:

📧 Email: support@makcoffeetea.com